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321-610-1880 | 1815 Aurora Rd

Service Writer

Service Writer, Melbourne, FL

Rockstar Automotive has job openings available for a Service Writer! We're looking for honest, dedicated, customer-service oriented people to join our team at Melbourne, FL.

Service Writers are our shop's face and voice to the outside world, and are therefore an incredibly important part of our success as a shop. A successful service writer will have an understanding of automotive work, a positive and outgoing personality, and a dedication to honesty and fairness.

The Service Writer will be responsible for:

  • Scheduling appointments with customers.
  • Ensuring effective communication between service technicians and Rockstar Automotive customers.
  • Providing estimates to customers based on parts and labor costs and deductibles, after verifying warranty coverage
  • Preparing accurate repair orders, detailing problems and approving repairs
  • Updating customers with any service recommendations made by service technicians
  • Maintaining and enhancing knowledge of automotive maintenance and repairs

Applicants are required to be:

  • At least 18 years old
  • Experienced as a Service Advisor
  • Recipients of a high school diploma or GED
  • In possession of a valid driver's license
  • Dependable, honest and outgoing
  • Available to work weekends and some holidays

Click here to submit your application for this position.

coupons

$159.99 Brake Special Per Axle

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  • ACDelco
  • ASE (Automotive Service Excellence)
  • Jasper
  • ASE Master Technician
  • Bosch Service
  • Powertrain Products
  • Toyota Specialists
  • Certified Auto Repair
  • Castrol
  • Car Care Aware

Testimonials

, 12/30/2020
For the last 8 years we have had our cars serviced at Gatto's. Needless to say we were true blue customer; however, after they would not install a part that I purchased online, our new car repair professionals will be Rockstar Automotive. Excellent, friendly service at a fair price. Good bye Gatto's and hello Rockstar!
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